Frequently Asked Questions

Explore our FAQs today to learn more about our services and how we can meet your storage needs!
NextGen Storage has two convenient climate-controlled locations in Joplin, MO, and Springfield, Missouri.



Our facilities are remotely managed, meaning you can access our services online at your convenience or reach out to our friendly team for assistance.
We offer 24/7 access to your unit, so you can access your belongings anytime that works for you.
No! At NextGen Storage, you are not required to store long-term. You can rent a unit month-to-month basis, with no long-term contracts.
For safety and security reasons, we do not allow hazardous materials, flammable items, perishable goods, or illegal substances in our units.
We offer a variety of unit sizes to fit your needs. Check our online size guide or our storage experts can help you determine the right size for your items based on what you plan to store.
You can easily pay your storage bill online through our secure online bill pay system, making it convenient and hassle-free.
Renting a unit is simple! You can reserve and rent your storage unit online or by calling (417) 720-2378 for Joplin or (417) 720-2687 for Springfield.
To rent a unit, you’ll need a valid ID and a credit or debit card for payment. No paperwork is required on-site; everything can be done online for your convenience.
We offer climate-controlled storage units, as well as standard storage options. All our units are equipped with Nokē Smart Keyless Entry, 24/7 access, and advanced security features.
Our facilities are equipped with security cameras, keyless entry, and other state-of-the-art security features to ensure your items are safe and secure around the clock.